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DELIVERY & RETURNS

DELIVERY

Purchase from our online store have a few different shipping options, these are made available at check-out (make sure you scroll down the page to see these).

FREE Delivery on purchases over R600

Delivery charges will depend on the products purchased and how much you spend. We have a minimum charge of R100 and a maximum charge of R150. Exact shipping figures will be determined at ‘Check-out’ in our online store prior to you making payment.

All paid shipping of products will be in your hands within 5-7 business days provided the items you have ordered are in stock.

PICK-UP POINT : Only in Johannesburg

We have a pick-up point in Bedfordview or Ruimsig, Johannesburg if you would prefer to collect your purchases. Address and details will be emailed to you once your products are ready for collection.

RETURNS : Beauty Worx Online Store Purchases

If you are not happy with your online purchase please make contact with us so that we can organize the return of the item. All complaints must be made in writing within 7 days of receiving your purchase. Please allow 10 business working days for your refund to be processed – only once your item has been received and inspected will we be able to process a refund to your nominated account/beauty-bux account (whichever option you prefer). Please note that if the item has been opened (seal broken), damaged or used there will be no refund due. Sale items are non refundable. 

If your item is damaged due to shipment handling please make contact with us immediately with an image of the product so that we can organize a replacement asap.

Please note that the original shipping fees are non-refundable and may be deducted off your refund. 

Due to hygiene reasons we will not accept returns of Thermosculpt waist slimming belts. 

For more detailed information on our Delivery & Returns policy please read our T&C's

FEES

Packages 0 - 2kg's

  • Dawn Wing (Major Cities) : R100 incl. VAT
  • Dawn Wing (Outlying/Regional Areas) : R150 incl. VAT

Packages 2 - 5kg's

  • Dawn Wing (Major Cities) – R150 incl. VAT
  • Dawn Wing (Outlying/Regional Areas) – R200 incl. VAT 

**A surcharge of R185 will be added to your order for delivery to a rural area, township, mine or farm.

** For anyone living outside of South Africa, please contact us by email to find out your shipping rates as we do our best to assist everyone making a purchase from our store: info@beauty-worx.co.za

Important Info:

*** Outlying/Rural areas are all areas that fall outside the following:
Johannesburg, Pretoria, Cape Town, Durban, Port Elizabeth, East London, Bloemfontein, Nelspruit, Polokwane, Kimberley, Pietermaritzburg, George

  • Outlying/Regional Areas will be charged at regional courier rates. Beauty-Worx reserves the right to adjust/change courier costs depending on the delivery location. A surcharge of R185 will be added to your order for delivery to a rural area, township, mine or farm.
  • All items in your shopping cart will be dispatched if the items you have ordered are in-stock.
  • FREE Delivery on purchases over R600

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